Reinstatement of a policy that has lapsed or has past the opt-back period will require a health declaration and underwriting. The timeframe for reinstatement or opt-back and requirement for underwriting differ depending on your policy status.
| Policy status | Reinstatement or opt-back period | Require underwriting |
|
Within 255 days from the renewal date | Yes |
|
Within 30 days from the date the request was processed | No |
| After 30 days from the date the request was processed and within 255 days from the renewal date | Yes |
Follow our guide to reinstate your GREAT CareShield or ElderShield supplementary plan.
Did you know?
You can apply to reinstate your GREAT CareShield or ElderShield supplementary plan via your Financial Representative, and they can also help follow up on your specific needs.
How to reinstate your policy
- Email and post
- Customer Service Centre
How to reinstate your policy
The forms needed are different depending on your policy status.
To apply to reinstate or opt-back for your GREAT CareShield or ElderShield supplementary plan, please start by selecting the status that applies to your policy.
1. Download documents
| Policy status | Reinstatement or opt-back period | What you'll need to submit |
|
Within 255 days from the renewal date |
|
|
Within 30 days from the date the request was processed |
|
| After 30 days from the date the request was processed and within 255 days from the renewal date |
|
2. Submission
Submit the completed form to us via email.
Subject: Reinstatement of GREAT CareShield or ElderShield supplementary plan
You can also send all documents to us by post.
Attention to: Customer Service Department
The Great Eastern Life Assurance Company Limited
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659
The Great Eastern Life Assurance Company Limited
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659