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Reinstate policy for GREAT CareShield or ElderShield Supplement

You can only apply for reinstatement if your policy has

  • lapsed, or
  • been converted to an auto paid-up policy due to non-payment of premiums, or
  • been converted to a reduced paid-up policy by you, or
  • been terminated due to freelook / cancellation by you

Reinstatement of a policy that has lapsed or has past the opt-back period will require a health declaration and underwriting. The timeframe for reinstatement or opt-back and requirement for underwriting differ depending on your policy status.

 
Policy status Reinstatement or opt-back period Require underwriting
  • Lapsed
  • Auto paid-up
 Within 255 days from the renewal date Yes
  • Reduced paid-up policy by policyholder
  • Terminated within freelook period or cancelled by policy holder
 Within 30 days from the date the request was processed No
After 30 days from the date the request was processed and within 255 days from the renewal date Yes  

 

Follow our guide to reinstate your GREAT CareShield or ElderShield supplementary plan.

Did you know?

You can apply to reinstate your GREAT CareShield or ElderShield supplementary plan via your Financial Representative, and they can also help follow up on your specific needs.

How to reinstate your policy

Email and post

    How to reinstate your policy

  • Email and post
  • Customer Service Centre