Terminate plan or convert to paid-up plan

If you want to terminate your GREAT CareShield or ElderShield supplementary plan, note that the cancellation will take effect from the next renewal date. There will be no refund of premiums unless cancellation is within the 60-day freelook period.

Any wish to reinstate your plan back to full coverage or rejoin the scheme is subject to a health declaration and evaluation.

 

Convert to a reduced paid-up plan

If your policy is eligible, we will automatically convert it to a reduced paid-up plan. 

This means that you can continue to enjoy coverage at a reduced benefit amount without having to pay any more premiums.

Did you know?

You can terminate your plan or convert it to a paid-up plan via your Financial Representative, and they can also help follow up on your specific needs.

How to terminate plan or convert to a paid-up plan

Email and post

    How to terminate plan or convert to a paid-up plan

  • Email and post
  • Customer Service Centre