Make a personal accident claim

1. Download documents

You will need to submit the following document for your claim:

• Personal accident claim form

2. Include supporting documents

In addition to the form in the previous step, we'll also require you to submit the following documents:

For personal accident:

• Medical report from attending doctor

For death:

• A copy of the death certificate
• Autopsy report, coroner’s findings, etc.
• Copy of police report (if any)
• Letter of Administration, Grant of Probate, or will (only for claims exceeding SGD150,000)
• Proof of relationship between the deceased and claimant

For permanent or temporary disablement:

• Medical report from attending doctor
• Copy of medical certificates

For medical expenses:

• Original medical bills and receipts
• Inpatient discharge summary in the case of hospitalisation
• Medical report from attending doctor

Note: Copies of the hospital bills will be accepted for hospitalisation allowance or benefit claim. Original final hospital bills will be required for medical reimbursement claims.

3. Submission

By email

Submit the completed forms and supporting documents to us via email.

Attention to: Health Claim Services
Email: nonmotorclaims-sg@greateasterngeneral.com
Subject: Personal accident claim

By walk-in or post

You can also visit us at our customer service centre, or send all forms and documents and supporting documents to us by post.

Attention to: Health Claim Services
The Great Eastern Life Assurance Company Limited
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659

1. Download documents

You will need to submit the following documents for your claim.

• Original final hospital and medical bills and receipts
• Copy of laboratory reports – X-ray report, CT report, MRI report, etc.
• Copy of medical certificates for total & partial disability claim
• Copy of policy report or media report about the accident (if any)

Note: Copies of the hospital bills will be accepted for hospitalisation allowance or benefit claim. Original final hospital bills will be required for medical reimbursement claims.