We have been alerted of scammers impersonating as Great Eastern to direct recipients of the emails to receive a cash refund. This email is not sent by Great Eastern. Please do not respond to the email.  Should you have any queries, please contact us at 1800 248 2888 / wecare-sg@greateasternlife.com for assistance. Please visit our Security Advisory page for more information.

Great Eastern App exclusive: 8% off selected personal accident plans
Great Eastern App exclusive: 8% off selected personal accident plans
Year-end special: 45% off single trip travel insurance!
Sleigh it this Christmas with these Santa-approved holiday recipes

Make a retrenchment claim

Did you know?

You can submit your claims via your Financial Representative, and they can also help follow up on your specific needs.

How to make a retrenchment claim

1. Download documents

You will need to submit the following documents for your claim.

Document Purpose
Retrenchment Claim Form To be completed with details of your claim
Retrenchment Claim Instruction Page An outline of necessary steps in filing your claim
 
2. Include supporting documents
 
In addition to the forms and documents in the previous step, we'll also require you to submit the following supporting documents:
 
  • Retrenchment letter from your former employer
  • CPF contribution statement that showing records from 12 months before and 3 months after the retrenchment date
  • Salary slips from the 12 months before the retrenchment date

3. Submit documents

By email

Submit the completed forms and supporting documents to us via email.

Attention to: Life Claims Department
Email: lifepaclaims-sg@greateasternlife.com
Subject: Retrenchment claim

By walk-in or post

You can also visit us at our customer service centre, or send all forms and documents and supporting documents to us by post.

Attention to: Life Claims Department
The Great Eastern Life Assurance Company Limited
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659