Note: Please have your policy number ready when you make a call.
| Type of Service |
Emergency Assistance Service |
Medical Assistance Service |
| When to call EMA Global |
In case of an emergency while you are overseas |
When you need a second medical opinion |
| * Eligible Plans |
- Hospital & Surgical (H&S) Protector (Plan D & E only)
- Premier Health Plan (Plan D & E only)
- GREAT TotalCare Plus Rider (Essential)
- GREAT TotalCare Plus 2 Rider (Essential)
- Prestige PACare
- Accident Care Plus II
- Accident Care II Rider
|
Global Advantage Plan |
| Scope of Service(s) |
The Emergency Assistance Services include, but not limited to the following:
- Medical referral and appointment arrangement/telephone medical advice
- Arrangement of emergency medical evacuation/repatriation (including repatriation of mortal remains)
- Arrangement of compassionate visits
- Arrangement of return of dependent child(ren)
- Inoculation and visa requirement information
- Legal and embassy referral
- Interpreter assistance
- Emergency travel service assistance
|
The Medical Assistance Services include:
- Providing Medical Report
Medical
- Medical Doctor(s) Recommendation
- Medical Care Arrangement
|
* Please be informed that the above services are only available to in-force policies of an eligible plan.
Any expenses incurred in engaging such services will be borne by the policyholder, unless your contract states otherwise. Services provided are subject to Terms and Conditions of EMA Global.
