Follow these steps to apply for a loan through our customer service officer.
- Visit our Customer Service Centre at:
Great Eastern Centre
1 Pickering Street
Great Eastern Centre #01-01
Singapore 048659
Operating Hours (Mondays to Fridays)
9.00am to 5.30pm
Closed on Saturdays, Sundays, and public holidays
- Complete the policy loan application form and submit it (along with any supporting documents where required) to the customer service officer.
After obtaining the loan, you will receive an acknowledgement letter in the Great Eastern App on the next working day. If you have chosen to receive hard copy statements, you will receive an acknowledgement letter within a week.
In addition, you will also get an annual statement in the Great Eastern App or via post with the loan details and interest incurred.