Be aware of impersonators claiming to be from Great Eastern or Great Eastern Financial Representatives. Please visit our Security Advisory page for more information.

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Change premium payment method

Follow our step-by-step guide to change your payment method for policy premiums.

Credit card payment is not supported for policies purchased before 1 July 2014, and only the OCBC Great Eastern Cashflo card is supported for policies purchased before 15 October 2020.

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Did you know?

You can opt for automatic recurring payment through GIRO for peace of mind.

Learn how to Apply and maintain a GIRO Account

How to change payment method

Great Eastern App

    How to change payment method

  • Great Eastern App
  • Email and post

Great Eastern App

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1
Sign in to the Great Eastern App using your Singpass or Great ID.
2
Tap Services from the bottom menu.
3
Tap Payment.
4
Tap Change payment method.
5
Select a policy to change its payment method.
6
Select a new payment method, then tap Next.
7
Select whether you'd like for this payment method to be applied to other policies, then tap Next.
8
Confirm your change and check the box to agree to the terms and conditions, then tap Submit change.
9
View your request status.
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Questions and Answers

This may be due to one of the following reasons:

  • Your policy has no more future premiums expected.
  • Your policy is under trust.
  • Your policy has GIRO or credit card deductions in progress.
  • Currently, only policies with premiums in SGD are allowed.
  • Your policy only accepts payment from CPF-OA, CPF-SA, or SRS.

No, please ensure you pay for your premiums using your personal credit card.

The effective date for your change may not be immediate. You can refer to the effective date in the request notification in the Great Eastern App. In the meantime, please continue to pay your premium on the stated due date.