How to activate biometric sign-in
- During account creation
- While signing in
- While signed in
How to activate biometric sign-in
During account creation
Open the Great Eastern App. Tap Don’t have an account?.
Verify that you are a Great Eastern policyholder with either your personal ID (e.g. NRIC) or policy number. Fill in your particulars and tap Next.
Key in the one-time password (OTP) sent to your registered mobile number. Tap Submit.
Fill in your preferred name and email address, and set a password. Tap Next.
An OTP will be sent to the email address which you had keyed in in the previous step. Key in the OTP and tap Submit.
You would receive a prompt to enable biometric sign in. If you wish to enable biometric sign-in, tap Yes when prompted to do so. Otherwise, tap Not now to complete the setting up of your Great ID.
Your phone would prompt you to verify the biometric(s) you had set up in this device previously. Once your biometric has been verified, tap Continue.
Your biometric setup is successful. Tap Continue.
You will be directed to the home page.
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