$13 GP Consultation
Here for a healthy you. Pay a $13* General Practitioner (GP) consultation fee as a Great Eastern customer.
Here's how to redeem
1. Visit a participating clinic
2. Sign in to the Great Eastern App via Great ID or Singpass
3. Show your IC and Great Eastern App User ID to clinic staff for verification
4. $13* consultation fee will be applied upon verification
Policyowner
If you are a policyowner:
1. Enter the participating clinic location and inform the clinic staff that you are a customer of Great Eastern who wishes to enjoy the “Great Eastern $13 GP Consultation" offer.
2. Show your NRIC for registration.
3. Sign in to the Great Eastern App via Great ID or Singpass (see figure 1).
4. Show clinic staff the top of the "Home" page of Great Eastern App showing your full name (see figure 2).
5. Clinic staff will match the name of the policyowner on the NRIC and Great Eastern App.
6. Once confirmed, you will enjoy the $13 GP consult rate.
Insured(s)
If you are insured under a Great Eastern Policy:
1. Enter the participating clinic location and inform the clinic staff that the insured(s) is a customer of the Great Eastern and wish to enjoy the "Great Eastern $13 GP Consultation" offer.
2. Show the NRIC of the insured(s) for registration.
3. Sign in to the Great Eastern App via Great ID or Singpass.
4. Scroll to the bottom of the "Home" page(see figure 3).
5. On the bottom of the "Home" page, tap "View coverage for other insured" (see figure 4).
6. The list of all insured(s) with policies under Great Eastern pops up.
7. Staff matches the name of the insured(s) on the NRIC and Great Eastern App (see figure 5).
8. Once confirmed, the insured(s) will enjoy the $13 GP consult rate.
Terms and conditions
1. Applicable for Great Eastern policyowners and insured(s) only.
2. The $13 GP Consultation initiative does not include medication costs, tests costs, and any other treatments recommended by the GP.
3. Additional charges may apply for long consults above 20 minutes, at the discretion of the clinic.
4. Valid for multiple visits during the $13 GP Consultation initiative period.
5. The $13 GP Consultation initiative is only available at selected clinics. Refer to list of clinic locations here.
6. Not stackable with other initiatives and schemes including but not limited to:
a. CHAS Scheme
b. Outpatient Flexi-Medisave
c. Healthier SG
d. Pioneer Generation
e. Merdeka Generation
f. Public Assistance card (PA) cardholders
g. Corporate Insurance Schemes
7. To enjoy the $13 GP Consultation initiative at participating clinics, Great Eastern policyowners will need to follow the steps below:
a. Policyowners will need to inform the clinic staffs that they are customers of Great Eastern and wish to enjoy the “Great Eastern $13 GP Consultation”.
b. Policyowners will then need to flash the “Home” page of their logged in Great Eastern App showcasing their name for the clinic staff to match with the NRIC. Please refer to redemption steps here.
i. For insureds, please refer to the steps here to verify their names in the Great Eastern App.
8. For insured(s) to enjoy the $13 GP Consultation initiative, policyowners will need to be present at the point of redemption to log into the Great Eastern App to verify that the insured(s) is a customer of Great Eastern.
9. To find out more about this initiative please contact the Great Eastern customer service team at 1800 248 2888 or wecare-sg@greateasternlife.com. Great Eastern reserves the rights to amend the terms and conditions without prior notice.
Frequently asked questions
1. Who can enjoy the $13 GP Consultation initiative?
Answer: The $13 GP Consultation initiative is applicable for Great Eastern policyowners and insured(s) only. For insured(s) to enjoy the $13 GP Consultation initiative, the policyowner will need to be present at the time of redemption to log into the Great Eastern App to verify that the insured(s) is a customer of Great Eastern.
2. How many times can I enjoy the $13 GP Consultation initiative?
Answer: The $13 GP Consultation initiative can be redeemed multiple times.
3. How long is the $13 GP Consultation initiative valid for?
Answer: The $13 GP Consultation initiative is valid until further notice.
4. What does the $13 GP Consultation initiative cover?
Answer: The $13 GP Consultation initiative covers the GP consultation fee only, at participating clinics.
5. What does the $13 GP Consultation initiative not include?
Answer: The $13 GP Consultation initiative does not include medication costs, tests costs, and any other treatments recommended by the GP.
6. What are the participating clinics where I can enjoy the $13 GP Consultation initiative?
Answer: Check here for the list of participating clinics.
7. Who can enjoy the $13 GP Consultation initiative?
Answer:
Policyowner
When visiting participating clinics, the policyowner will need to inform the participating clinic’s staff that they are a customer of Great Eastern and wish to enjoy the “Great Eastern $13 GP Consultation”. Please flash the “Home” page after logging into the Great Eastern App and show the name on the “Home” page for the clinic staff to verify against the NRIC. Please see redemption steps for reference.
Insured(s)
When visiting participating clinics, the policyowner will need to inform the participating clinic’s staff that the insured(s) is a customer of Great Eastern and wish to enjoy the “Great Eastern $13 GP Consultation”. Please scroll down on the “Home page after logging into the Great Eastern App and click on the words “View coverage for other insured” at the bottom of the page. The list of insured(s) with polices under Great Eastern will pop up. Please flash the Insured(s)’s name on the Great Eastern App for the clinic staff to verify against their NRIC. Please see redemption steps for reference.
8. Who can log into the Great Eastern App?
Answer: The Great Eastern App can be logged into by any the following groups of customers:
- Great Eastern Policyowner
- Great Dengue Care Customer
- Group Retail Insurance Customers
9. How do I download and log into the Great Eastern App?
Answer: You may visit the Great Eastern website here to find out more. Should you encounter any difficulties logging in, please contact the Great Eastern customer service team at 1800 248 2888 for assistance.
10. How can I find out more about the $13 GP Consultation initiative?
Answer: You may contact the Great Eastern customer service team at 1800 248 2888 or wecare-sg@greateasternlife.com to find out more.