1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

SMART Critical Relief | Hospitalisation Insurance Plan

Free yourself from financial worry upon hospitalisation

Health is one of the valuable assets that we possess in life, which is why we have to protect it. Staying healthy by eating right and exercising regularly is key, but so is being financially prepared in case we fall ill and require hospitalisation. 

Smart Critical Relief  helps you get the hospital care you need without worrying about the cost of treatment or the financial security of your loved ones. The plan provides you provides coverage on hospital and Intensive Care Unit (ICU) admission, up to 210% of the rider sum assured, iincluding hospital and ICU admission of any unknown diseases that may emerge in the future. 

Everyone deserves the opportunity to have their health protected so that they can feel safe and secure. Reach for Great with Smart Critical Relief today and free yourself to live without worry.

Product Summary View Product Brochure

Key benefits

  • Circle Image

    Coverage on hospital and ICU admission up to 210% of rider sum assured

    Should you need to be hospitalised, Smart Critical Relief Campaign will cover you up to 210% rider sum assured. This will help to lessen your family’s financial burden and help you focus on getting well again1 .

  • Circle Image

    Coverage for hospital admission event

    This plan provides coverage for up to two claims under category 1 admission event, subject to a 1-year waiting period between claims1

  • Circle Image

    Coverage for hospital and ICU admission of any unknown disease that may emerge in the future

    Anything can happen in life, which is why Smart Critical Relief Campaign will also cover your hospitalisation if it is due to any unknown disease that may emerge in the future1.

How Smart Critical Relief Campaign works

Great Eastern

Let our Life Planning Advisor
assist you to

  • Answer your product enquiries
  • Find the right plan that suits your needs and affordability
Circle Image Answer your product enquiries
Circle Image Find the right plan that suits your needs and affordability

Request a call back

Thank you for your enquiry. Fill in your details below and a Life Planning Advisor will get back to you within 48 hours.

Call times are Monday-Friday between 8.30am and 5.15pm (except Public Holiday).

Product

Thank you

We have received the form you submitted and will get back to you within 48 hours.

Ok

Error

Your submission has failed. Please try again.

Ok

Understand the details before buying

Terms and conditions apply.

Smart Critical Relief Campaign is a unit deduction rider attachable to selected regular premium investment-linked insurance plans. These plans are insurance products that are tied to the performance of the underlying assets, and are not pure investment products such as unit trusts. The insurance charge to be imposed will be deducted from the total investment value of your policy on a monthly basis. You may stop paying premiums under the policy and still enjoy protection as long as there is sufficient total investment value to pay for the insurance charge. However, there is a possibility of the policy lapsing when the required charges, including rider charges exceed the total investment value of the fund units available. Purchasing too many unit deduction riders may deplete the fund units.

You should satisfy yourself that this rider will best serve your needs and that the premium payable under the policy is an amount you can afford. A free-look period of 15 days is given for you to review the suitability of the newly purchased Medical and Health Insurance product (MHI). If a rider is cancelled during this period, the policy owner is entitled to the reinstatement of the units deducted for the payment of insurance charge after net of expenses incurred for the medical examination, if any. If you switch your Medical Policy/Rider from one company to another or if you exchange your current Medical Policy/Rider with another Medical Policy/Rider within the same company, you may be required to submit an application where acceptance of your proposal will be subject to the terms and conditions to be imposed at the time of Policy/Rider switching or replacement.

The above is for general information only. It is not a contract of insurance. You are advised to refer to the Sales Illustration, Product Disclosure Sheet and sample policy documents for detailed important features and benefits of the plan before purchasing the plan. The exclusions and limitations of benefits highlighted above are not exhaustive. For further information, reference shall be made to the terms and conditions specified in the policy issued by Great Eastern Life.

The terms "Great Eastern Life" and "the Company" shall refer to Great Eastern Life Assurance (Malaysia) Berhad.

PROTECTION BY PIDM ON BENEFITS PAYABLE FROM THE UNIT PORTION OF THIS POLICY/PRODUCT IS SUBJECT TO LIMITATIONS. Please refer to PIDM’s TIPS Brochure or contact Great Eastern Life Assurance (Malaysia) Berhad or PIDM (visit www.pidm.gov.my).

Information correct as on 1 June 2024.