1. For Life Insurance Medical Repricing queries, contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

2. For General Insurance Medical Repricing queries (Easi Health and Easi HealthCare), contact our Careline team at +603-42598900 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

3. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

Wining Ways

Over the years, our strong position as a leader in Asia’s insurance industry has been recognised with a number of top awards and accolades.

Best Employee Insurance Provider (Group Insurance Employee Benefits team)
Best Employee Insurance Provider (Group Insurance Employee Benefits team)

Great Eastern Life Malaysia was awarded Gold for Best Employee Insurance Provider by HR Vendors of the Year 2024 Malaysia Awards. The award recognises the company’s dedication to providing quality and comprehensive insurance products and services for employees, as well as its ability to tailor solutions to meet the unique needs of each individual.

2024: Gold – Best Employee Insurance Provider (Group Insurance Employee Benefits team)

Best Corporate Healthcare Provider (Group Insurance Employee Benefits team)
Best Corporate Healthcare Provider (Group Insurance Employee Benefits team)

Great Eastern Life Malaysia was awarded Silver for Best Corporate Healthcare Provider by HR Vendors of the Year 2024 Malaysia Awards. The award recognises the company’s commitment to offering comprehensive, high-quality healthcare solutions, including preventive care, wellness programs, and access to medical professionals.

2024: Silver – Best Corporate Healthcare Provider (Group Insurance Employee Benefits team)

The BrandLaureate BestBrands Award 2023 – Brand of the Year
The BrandLaureate BestBrands Award 2023 – Brand of the Year

Great Eastern was awarded The BrandLaureate Brand of the Year Award in the Insurance
Category at The BrandLaureate BestBrands Award 2023, an accolade that honours the company that sets the standard for excellence in the insurance industry.

2023: The BrandLaureate Brand of the Year Award – Insurance Category 

Reader's Digest 2024 Trusted Brand Award
Reader's Digest 2024 Trusted Brand Award

Great Eastern Life won Gold in the Reader's Digest 2024 Trusted Brand Award under the category of Life Insurance for 21 consecutive years and Health Insurance for the 7th consecutive year. Voted by consumers as Malaysia's insurer of choice at every life stage, it is a testament of our tireless commitment as Great Eastern celebrates its 116th anniversary.

2024: Gold in Life Insurance (for 21 consecutive years)

2024: Gold in Health Card (for the 7th consecutive year)

The BrandLaureate BestBrands Awards 2022-2023
The BrandLaureate BestBrands Awards 2022-2023

Great Eastern was awarded The BrandLaureate Nation’s Favourite Brand for Insurance Category for the fourth consecutive year. This recognition from the nation as Malaysia's insurer of choice is an honour to the company that defines the pinnacle of excellence within the insurance industry. It remains a testament to our steadfast dedication as Great Eastern commemorates its 115th anniversary.

2022-2023: The BrandLaureate BestBrands Award 2022-2023 - Nation’s Favourite Brand – Insurance Category (for the 4th consecutive year)

Reader's Digest 2023 Trusted Brand Award
Reader's Digest 2023 Trusted Brand Award

Great Eastern Life won Gold in the Reader's Digest 2023 Trusted Brand Award under the category of Life Insurance for 20th consecutive year and Health Insurance for the 6th consecutive year. Voted by consumers as Malaysia's insurer of choice at every life stage, it is a testament of our tireless commitment as Great Eastern celebrates its 115th anniversary.

2023: Gold in Life Insurance (for the 20th consecutive year)

2023: Gold in Health Card (for the 6th consecutive year)