1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

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Find a General Insurance Agent

A Plan for Every Situation

At Great Eastern we have a comprehensive range of general insurance solutions for large corporates, small and medium-sized businesses as well as individuals.

Identifying the Right Insurance Plan

Which plan best suits your needs? Our dedicated team of agents will be pleased to assist you with your choice of selection and an understanding of the product features, benefits coverage, etc.

Finding the insurance coverage that is adequate for your needs is of utmost importance. All our agents are equipped with the knowledge and expertise to assist you with the right selection and easy purchase of your policy.

When it comes to selecting a customised plan or making a claim, agents provide a personalised service that is second to none. At Great Eastern, we believe in building meaningful relationships with our customers and partners.

Our general insurance agents are ready to assist you in ensuring that your needs are met so you can enjoy a peace of mind. Please email agency-my@greateasterngeneral.com or contact the nearest Great Eastern General Insurance (Malaysia) Berhad branch office for us to assign you a General Insurance Agent.