1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

Introducing the new digital claims service
Introducing the new digital claims service
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Connect with our Life Planning Advisors

Life Planning Advisors (LPAs) are well-trained and qualified agency members of Great Eastern who provide need-based life insurance solutions to meet various financial needs of our customers including income replacement, medical, savings, education and retirement.  Besides being professionally qualified, they are also skilled practitioners of the industry in promoting financial security to Malaysians and their loved ones. 


[Click here to view the full list of our 2024 qualified Life Planning Advisors.]

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