1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

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Introducing the new digital claims service
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Home insurance

Protect your home from A to Z. Fire, floods, theft and more.
Home insurance

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Home Insurance | Great Shield Home

Keep your property and belongings under your control.

Key benefits
  • Insured Perils Cover
  • Theft Protection
  • Mortgage Protection
  • Thirty (30) days' purchase protection
  • Rent Insurance
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Home Insurance | Easi-Home

24-hour protection for your valuable personal belongings

Key benefits
  • Insured Perils Cover
  • Theft Protection
  • Home Care Coverage
  • Personal Liability Coverage
  • Order to Evacuate by Government Authority Cover
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Home Insurance | Houseowner/ Householder

Safeguard your valuable assets with our essential protection.

Key benefits
  • Insured Perils Cover
  • Theft Protection
  • Water Damage Protection
  • Impact damage by road vehicle or animals
  • Unoccupancy in excess of 90 Days (Due to Theft)
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