1. For Life Insurance Medical Repricing queries, contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

2. For General Insurance Medical Repricing queries (Easi Health and Easi HealthCare), contact our Careline team at +603-42598900 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

Fair dealing – our commitment to you

At Great Eastern, fair dealing is central to our corporate culture. We are fully committed to providing you the best possible service in a timely, fair, transparent and professional manner.

We will provide:
  • Professional and quality advice based on your individual needs and circumstances
  • Clear details of products and plans, as well as the features, benefits and risks, terms and conditions
  • The commitment to help you make informed decisions
  • Comprehensive products and services to meet your financial and insurance needs at different stages of life
  • Prompt response to your feedback

If you have feedback you would like to share, please email wecare-my@greateasternlife.com or call 1300-1300 88