1. For Life Insurance Medical Repricing queries, contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

2. For General Insurance Medical Repricing queries (Easi Health and Easi HealthCare), contact our Careline team at +603-42598900 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

3. We encourage you to take precautions when giving out any confidential information over the Internet. You will not be asked to provide personal details online to access our product information.

Great Eastern General Insurance Contact Card

Customer Service Hotline
Toll Free No.: 1300-1300-88 (Press 2 for General Insurance)
General No.: +603 4259 7888 (Calling from Overseas)
Email: gicare-my@greateasterngeneral.com
 

Claims Service Hotline
Email: claimscare-my@greateasterngeneral.com
Submit a claim here. 
 

Complaint Handling Unit
Tel No.: +603 4259 7828
CS Toll Free No.: 1300 1300 88 (Press 2 for General Insurance)
 

Bancassurance Unit
General No.: +603 2786 8282
Email:
banca-my@greateasterngeneral.com (For Fire)
directmarketing-my@greateasterngeneral.com (For Others)
 

Third Party Administrators
AAN: +603 7628 3811
MiCare: +603 7843 9459
GELM HSD: 1300-1300-18
Pra Assist: +603 6201 3988