As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information. 

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Increase of Total and Permanent Disability (TPD) Limit up to RM10 million per life

As part of our continuous efforts to enhance our customers’ insurance plan benefits, we are pleased to announce the TPD benefit limit will be increased to RM10,000,000 per life for all new and in-force policies (excluding Group policies) effective from 06 October 2017.

All other features and benefits as well as terms and conditions of the insurance plans remain unchanged.

Questions and Answers

Yes, the increase of TPD limit is applicable for all inforce policies (excluding Group policies) and for TPD claim event date from 06 October 2017 onwards.

There is no change to the current premium/insurance charge.

No.This enhanced TPD benefit limit is only applicable to all existing policyholders retrospectively who have not qualified for TPD claim.

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