Unclaimed money

Payment that was issued by Great Eastern Life is NOT cash-out or claimed by the policyholder or rightful payee within the period of ONE (1) year from the payment date, the payment will be categorized as unclaimed money.

However, Great Eastern Life will normally notify the policyholder or payee before the money is remitted to the Registrar of Unclaimed Money and after the remittance as well. 

Please refer below option:

1) You may proceed via online submission eGumis https://ewtd.anm.gov.my

***Criteria to apply via online:-

• No changes in policyholder’s name / Identity Card number
• Policyholder owns a Malaysian bank account
• Policyholder is require to upload their Identity Card (front and back) and Malaysia Account Passbook / Bank Statement copy in eGumis

2) Proceed via manual submission.

a) Requirement from Policyholder (Only if there’s any discrepancy on name / identity card number

• Confirmation letter from Great Eastern

*Note: please write-in to us by providing the policy number, identity card number & name of the Assured 

• Original Identity Card
• Photocopy of passbook or bank statement
• Original UMA 7 (PIN 1/2015)b)     

b) Requirement from Next of Kin/Administrator/Executor

• Confirmation letter from Great Eastern
• Original Identity Card
• Photocopy of passbook or bank statement
• Original UMA 7 (PIN 1/2015)
• Certified true copy of Grant of Pobate or Letter of Administration

Additional document:

• Certified true copy of proof of relationship
• Certified true copy of death certificate
• UMA-8 (Borang Bon Tanggungrugi) to be completed and sign by the claimant, in front of Commissioner of Oath or Hakim Mahkamah Seksyen or Majistret, and duly stamped and endorsed by Inland Revenue Board (Lembaga Hasil Dalam Negeri)

*Note: Any communication form use will be send to the last known address as stated in our record. If there is any change of address, please inform us by completing the “Request For Person Changes” form to update the address.

You need to submit the following documents to the Registrar of Unclaimed Money:

For Individual

• Original confirmation letter from Great Eastern.
• Original UMA 7 (PIN 1/2015) form to be completed by policyholder or claimant.
• Copy of Claimant’s identity card (front & back) or passport page for Non-Malaysian Citizenship.
• Copy of the front page of an active account passbook/bank statement of the applicant (payment will be directly credited into the account)

For Company

• Original confirmation letter from Great Eastern.
• Original UMA 7 (PIN 1/2015) form to be completed and signed by the company’s officer, stating his name and position, and affixed with thecompany’s official seal.
• Copy of the certificate of registration of the company.
• Copy of a bank statement (active current account) bearing the name and account number for the company (payment will be directly credited into the account).
  

You need to submit the following requirements to the Registrar of Unclaimed Money:

• Original confirmation letter from Great Eastern.
• Original UMA 7 (PIN 1/2015) form to be completed by policyholder or claimant.
• Copy of Claimant’s identity card (front & back) or passport page for Non-Malaysian Citizenship.
• Copy of the front page of an active account passbook/bank statement of the applicant (payment will be directly credited into the account)
• Certified True Copy of Letter of Administration of Grant of Probate. If this document is issued outside Malaysia, the document must be registered and sealed by the Malaysian High Court.

If the claim amount is RM2,000.00 or less and claimant (executor or administrator) is unable to produce the Certified True Copy of Letter of Administration or Grant of Probate, please submit the following documents to the Registrar of Unclaimed Money:

• Certified True Copy proof of relationship between claimant and the deceased.
• Certified True Copy of Death Certificate.
• UMA 8 duly form completed by the claimant, in front of Commissioner of Oath or Hakim Mahkamah Seksyen or Majistret, and duly stamped and endorsed by Inland Revenue Board (Lembaga Hasil Dalam Negeri).

You may contact Registrar of Unclaimed Money directly at:

Bahagian Pengurusan Wang Tak Dituntut
Jabatan Akauntan Negara Malaysia
Aras 1, Blok Utara , Perbendaharaan 2
Kompleks Kementerian Kewangan 
No 7 Persiaran Perdana 
Presint 2 
62594 Putrajaya

Tel: +603-8882 1000

Please note that the information on the submission requirement to the Registrar of Unclaimed Money is not conclusive as the Unclaimed Money authority needs 3-6 months to process and update in eGUMIS. Therefore, it is advisable to check with the Registrar of Unclaimed Money before any submission. For further information on unclaimed money, please refer to Jabatan Akauntan Negara website at https://ewtd.anm.gov.my