1. For Life Insurance Medical Repricing queries, contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

2. For General Insurance Medical Repricing queries (Easi Health and Easi HealthCare), contact our Careline team at +603-42598900 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday).

 

3. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

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Introducing the new digital claims service

Connect with our Life Planning Advisors

Life Planning Advisors (LPAs) are well-trained and qualified agency members of Great Eastern who provide need-based life insurance solutions to meet various financial needs of our customers including income replacement, medical, savings, education and retirement.  Besides being professionally qualified, they are also skilled practitioners of the industry in promoting financial security to Malaysians and their loved ones. 


[Click here to view the full list of our 2024 qualified Life Planning Advisors.]

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