Product Level Healthcare Metrics
| Medical Plan/Rider Abbreviation | Plan/Rider Name | Utilisation Rate | Average Claim Amount | Medical Cost Inflation 2023 | Medical Cost Inflation 2022 | Medical Cost Inflation 2021 | 3-year Average Medical Cost Inflation |
|---|---|---|---|---|---|---|---|
| GMC | Great MediCare | 215 out of 1,000 policy owners made a claim compared to 170 out of 1,000 policy owners 1* year ago. | Reduced from RM8,413 to RM8,407 | 0% | 4% | 13% | 6% |
| GMC2 | Great MediCare 2 | 175 out of 1,000 policy owners made a claim compared to 128 out of 1,000 policy owners 1* year ago. | Reduced from RM9,752 to RM9,474 | -3% | 10% | 12% | 6% |
| GMX | Great Medic Xtra | 129 out of 1,000 policy owners made a claim compared to 83 out of 1,000 policy owners 5* years ago. | Increased from RM5,727 to RM8,168 | -3% | 10% | 25% | 9% |
| HP + HPI-OAC | Health Protector | 203 out of 1,000 policy owners made a claim compared to 150 out of 1,000 policy owners 4* years ago. | Increased from RM8,286 to RM9,039 | -5% | 18% | 10% | 3% |
| IL-HP | IL Health Protector | 118 out of 1,000 policy owners made a claim compared to 94 out of 1,000 policy owners 1* year ago. | Reduced from RM9,135 to RM9,057 | -1% | 4% | 11% | 5% |
| SE/SE99 | Smart Extender/ Smart Extender 99 | 5 out of 1,000 policy owners made a claim compared to 2 out of 1,000 policy owners 5* years ago. | Increased from RM14,816 to RM17,895 | 17% | 1% | 0% | 3% |
| SM/SM99 | SmartMedic/ SmartMedic 99 | 130 out of 1,000 policy owners made a claim compared to 90 out of 1,000 policy owners 3* years ago | Increased from RM7,137 to RM8,971 | -1% | 7% | 19% | 8% |
| SMM | SmartMedic Million | 97 out of 1,000 policy owners made a claim compared to 26 out of 1,000 policy owners 3* years ago. | Increased from RM4,828 to RM6,690 | 8% | 20% | N/A | 18% |
| SMX/SMX99 | SmartMedic Xtra/SmartMedic Xtra 99 | 122 out of 1,000 policy owners made a claim compared to 81 out of 1,000 policy owners 3* years ago. | Increased from RM6,073 to RM7,915 | -1% | 8% | 21% | 10% |
1. Reference time-frame used for computing the Year on Year and 3-year average medical inflation rate:
2. This table is intended to provide policyholders with reliable healthcare metrics at the product level, offering a clear understanding of the performance of individual products.
3. Policyholders should review these metrics cautiously and consider them alongside company-level healthcare metrics for a more comprehensive assessment of their healthcare coverage.
Company Level Healthcare Metrics
| Medical Plan/Rider Abbreviation & Name | Utilisation Rate | Average Claims Amount | Medical Cost Inflation 2023 | Medical Cost Inflation 2022 | Medical Cost Inflation 2021 | 3-year Average Medical Cost Inflation |
|---|---|---|---|---|---|---|
All Medical Products with at least 3 years exposure **Refer to Comprehensive Medical Product List |
77 out of 1,000 policy owners made a claim compared to 59 out of 1,000 policy owners 3* years ago. | Increased from RM6,880 to RM8,267 | -3% | 5% | 18% | 7% |
Notes:
1. This table represents healthcare metrics at company level. Metrics are computed based on collective 3-year experience of all medical products, providing an overall picture of the company healthcare costs.
Product Level Healthcare Metrics (Limited Claim Experience)
| Medical Plan/Rider Abbreviation | Plan/Rider Name | Utilisation Rate | Average Claims Amount | Medical Cost Inflation 2023 | Medical Cost Inflation 2022 | Medical Cost Inflation 2021 | 3-year Average Medical Cost Inflation |
|---|---|---|---|---|---|---|---|
| GHC | Great HealthCare Plan | 196 out of 1,000 policy owners made a claim compared to 154 out of 1,000 policy owners 1* year ago. | RM9,557 | 0% | 3% | 14% | 6% |
| GE | Great Extender | 4 out of 1,000 policy owners made a claim compared to 23 out of 1,000 policy owners 5* years ago. | Increased from RM3,925 to RM19,383 | -17% | 81% | -18% | 15% |
| GHD | Great Health Direct | 0 out of 1,000 policy owners made a claim compared to 0 out of 1,000 policy owners 3* years ago. | RM0 | N/A | N/A | N/A | N/A |
| GMS | Great Medic Shield | 69 out of 1,000 policy owners made a claim compared to 69 out of 1,000 policy owners 0* year ago. |
RM6,601 | -17% | N/A | N/A | -17% |
| GMME | Great Medic Million Extender | 2 out of 1,000 policy owners made a claim compared to 2 out of 1,000 policy owners 0* year ago. | RM159 | N/A | N/A | N/A | N/A |
| GMS2 | Great Medic Shield 2 | 57 out of 1,000 policy owners made a claim compared to 57 out of 1,000 policy owners 0* year ago. | RM6,648 | N/A | N/A | N/A | N/A |
| GMME2 | Great Medic Million Extender 2 | 0 out of 1,000 policy owners made a claim compared to 0 out of 1,000 policy owners 0* year ago. | RM0 | N/A | N/A | N/A | N/A |
| IL HCB | IL HealthCare Benefit | 69 out of 1,000 policy owners made a claim compared to 51 out of 1,000 policy owners 5* year ago. | Increased from RM6,209 to RM9,322 | 11% | 9% | 6% | 9% |
| SME/SME99 | SmartMedic Enhancer/ SmartMedic Enhancer 99 | 13 out of 1,000 policy owners made a claim compared to 7 out of 1,000 policy owners 5* year ago. | Increased from RM371 to RM463 | -10% | 24% | 81% | 16% |
| SPH/SPH99 | Smart Premier Health/Smart Premier Health 99 | 102 out of 1,000 policy owners made a claim compared to 87 out of 1,000 policy owners 5* year ago. | Increased from RM6,717 to RM9,765 | 16% | -12% | 40% | 11% |
| SEM/SEM99 | Smart Extender Max/Smart Extender Max 99 | 12 out of 1,000 policy owners made a claim compared to 0 out of 1,000 policy owners 5* year ago. | Increased from RM0 to RM17,273 | 210% | N/A | N/A | 210% |
| SBS | Smart Baby Shield | 60 out of 1,000 policy owners made a claim compared to 185 out of 1,000 policy owners 3* year ago. |
Increased from RM3,064 to RM4,151 | -7% | -5% | 53% | 14% |
| SMME | SmartMedic Million Extender | 1 out of 1,000 policy owners made a claim compared to 0 out of 1,000 policy owners 1* year ago. | Increased from RM0 to RM6,423 | N/A | N/A | N/A | N/A |
| SMMP | SmartMedic Million Plus | 6 out of 1,000 policy owners made a claim compared to 2 out of 1,000 policy owners 1* year ago. | Reduced from RM429 to RM391 | -9% | N/A | N/A | -9% |
| SMS | SmartMedic Shield | 66 out of 1,000 policy owners made a claim compared to 66 out of 1,000 policy owners 1* year ago. |
RM5,894 | -22% | N/A | N/A | -22% |
| SMSP | SmartMedic Shield Plus | 4 out of 1,000 policy owners made a claim compared to 4 out of 1,000 policy owners 0* year ago. | RM331 | N/A | N/A | N/A | N/A |
| SMSES | SmartMedic Shield Extender Special | 0 out of 1,000 policy owners made a claim compared to 0 out of 1,000 policy owners 0* year ago. | RM0 | N/A | N/A | N/A | N/A |
| SMSE | SmartMedic Shield Extender | 1 out of 1,000 policy owners made a claim compared to 1 out of 1,000 policy owners 0* year ago. |
RM89 | N/A | N/A | N/A | N/A |
| SBSP | Smart Baby Shield Plus | 0 out of 1,000 policy owners made a claim compared to 0 out of 1,000 policy owners 0* year ago. | RM0 | N/A | N/A | N/A | N/A |
| MPM | MaxPremier Medic | 54 out of 1,000 policy owners made a claim compared to 19 out of 1,000 policy owners 5* year ago. | Reduced from RM10,679 to RM9,742 | N/A | N/A | -35% | -35% |
Notes:
1. This table highlights products with limited claim experience, indicating potential data volatility and reliability. Metrics for these medical insurance plans have lesser claim experience data so it may not accurately represent the actual healthcare utilization and costs.
2. Policyholders should review these metrics cautiously and refer to the company-level healthcare metrics to better understand the medical inflation and utilization trends in order to make an informed decision.
3. Utilisation Rate = 0 represents that there is no claim or less than 1 per 1,000 claim incidence.
4. Average Claim Amount = 0 represents the product has less than 1 year of exposure or was repriced less than 1 year in latest experience study time-frame.
5. "N/A" refers to products with no exposure.
**Comprehensive Medical Product List
Medical Plan
Medical Rider
Others
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