1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

Easi-HealthCare | Hospital & Surgical Insurance

24-hour coverage that comes with Hospital admission card at affordable premium.

Quality medical treatment may cost you a fortune. So, it is important for you and your family to have the right medical coverage. 

Hence, Easi HealthCare is here to ease your problem by offering four (4) different plans to cater to your needs which comes with the option of cashless admission on the premium.

Key benefits

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    Pre-hospitalisation charges

    Reimbursement for specialist consultation fee, diagnostic X-ray and lab test charges.

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    Hospitalisation charges

    Worry-free on daily room and board hospital charges, the hospital services and charges such as medication, diagnostic procedures and physiotherapy.

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    Post-hospitalisation treatment charges

    Get reimbursement for charges on follow-up treatment received after discharge from a hospital or day surgery.

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    Outpatient Treatment for Cancer and Kidneys cover.

    We will reimburse the reasonable and customary charges incurred for the Medically Necessary treatment such as radiotherapy or chemotherapy and dialysis.

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    Discount on policy

    Enjoy 5% discount when you have your spouse and children signing up for Easi HealthCare and up to 40% off by choosing Deductible Discount option.

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    Daily-cash allowance at government hospital

    Get a daily allowance for each day of confinement for a covered disability in a Malaysian government hospital up to RM200. 

How Easi-HealthCare works

Easi Healthcare table Easi Healthcare table Easi Healthcare table Easi Healthcare table Easi Healthcare table

Understand the details before buying

1. Pre-existing illness.

2. Specified Illness occurring during the first one hundred twenty (120) days of continuous cover of an Insured person.

3. Any medical or physical conditions arising within the first thirty (30) days of the Insured Person’s cover or date reinstatement whichever is latest except for accidental injuries.

4. Plastic/cosmetic surgery, circumcision, eye examination, glasses, lens (except intraocular lens up to maximum RM1,000 Any One Disability) and refraction or surgical correction of nearsightedness (Radial Keratotomy or Lasik) and the use or acquisition of external prosthetic appliances or devices such as artificial limbs, hearing aids, implanted pacemakers and prescriptions thereof.

5. Dental conditions including dental treatment or oral surgery except as necessitated by Accidental Injuries to sound natural teeth occurring wholly during the Period of Insurance.

6. Private nursing, rest cures or sanitaria care, illegal drugs, intoxication, sterilisation, venereal disease and its sequelae, AIDS (Acquired Immune Deficiency Syndrome) or ARC (AIDS Related Complex) and HIV related diseases, and any communicable diseases required quarantine by law.

7. Any treatment or surgical operation for congenital abnormalities or deformities including hereditary conditions.

8. Pregnancy, childbirth (including surgical delivery) and its related complications, miscarriage, abortion and prenatal or postnatal care and surgical, mechanical or chemical contraceptive methods of birth control or treatment pertaining to infertility. Erectile dysfunction and tests or treatment related to impotence or sterilisation.

9. Hospitalisation primarily for investigatory purposes, diagnosis, X-ray examination, general physical or medical examinations, not incidental to treatment or diagnosis of a covered Disability or any treatment which is not Medically Necessary and any preventive treatments, preventive medicines or examinations carried out by a Physician, and treatments specifically for hyperhidrosis, weight reduction or gain.

10. Suicide, attempted suicide or intentionally self-inflicted injury while sane or insane.

11. War or any act of war, declared or undeclared, criminal or terrorist activities, active duty in any armed forces, direct participation in strikes, riots and civil commotion or insurrection.

12. Ionising radiation or contamination by radioactivity from any nuclear fuel or nuclear waste from process of nuclear fission or from any nuclear weapons material.

13. Expenses incurred for donation of any body organ by an Insured Person and costs of acquisition of the organ including all costs incurred by the donor during organ transplant and its complications.

14. Investigation and treatment of sleep and snoring disorders, hyperhidrosis treatment, hormone replacement therapy, stem cell treatment, PET scan and alternative therapy such as treatment, medical service or supplies, including but not

limited to chiropractic services, acupuncture, acupressure, reflexology, bone setting, herbalist treatment, massage or aroma therapy or other alternative treatment.

15. Care or treatment for which payment is not required or to the extent which is payable by any other insurance or indemnity covering the Insured and Disabilities arising out of duties of employment or profession that is covered under a Workman’s Compensation Insurance Contract.

16. Psychotic, mental or nervous disorders, (including any neuroses and their physiological or psychosomatic manifestations).

17. Costs/expenses of services of a non-medical nature, such as television, telephones, telex services, radios or similar facilities, admission kit/pack and other ineligible non-medical

items.

18. Sickness or Injury arising from racing of any kind (except foot racing), hazardous sports such as but not limited to skydiving, water skiing, underwater activities requiring breathing apparatus, winter sports, professional sports and illegal

activities.

19. Private flying other than as a fare-paying passenger in any commercial scheduled airlines licensed to carry passengers over established routes.

20. Expenses incurred for sex changes.

21. Terrorism.

This page is for general information only. It is not a contract of insurance. You are advised to refer to the Product Disclosure Sheet for detailed imporant features and benefits of the plan before purchasing the plan. For further information, reference

shall be made to terms and conditions specified in the Policy Contract issued by GEGM.

The terms "GEGM" and "We" shall refer to Great Eastern General Insurance (Malaysia) Berhad.

Great Eastern General Insurance (Malaysia) Berhad (102249-P) is licensed under the FInancial Services Act 2013 and is regulated by Bank Negara Malaysia.

Should you require any further product information, you may call us at 1300-1300 88 (press “2” for General Insurance).

Alternately, you may email us at gicare-my@greateasterngeneral.com