1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

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The information which you have provided in this form may be used by Great Eastern Life Assurance (Malaysia) Berhad (the Company), its agents, and the related companies of the Company to keep you updated with important announcements, information and news about the Company, its products, services, promotions and offers from time to time. You may withdraw your consent to any of the above communications by calling Customer Service Careline at 1300-1300 88 or by writing to us at wecare-my@greateasternlife.com. For more information on how we process your personal data, please refer to the Company's Personal Data Protection Notice.

Maklumat yang anda berikan dalam borang ini akan digunakan oleh Great Eastern Life Assurance (Malaysia) Berhad (Syarikat), ejennya dan syarikat yang berkaitan dengan Syarikat untuk memastikan anda dimaklumkan dengan pengumuman penting, maklumat dan berita berkenaaan Syarikat, produk, perkhidmatan, promosi dan tawaran dari semasa ke semasa. Anda boleh menarik balik kebenaran ke atas mana-mana komunikasi tersebut dengan menghubungi Talian Perkhidmatan Khidmat Pelanggan di talian 1300-1300 88 atau menulis kepada Syarikat di wecare-my@greateasternlife.com. Untuk keterangan lanjut bagaimana Syarikat menggunakan data peribadi anda, sila rujuk kepada Notis Perlindungan Data Peribadi Syarikat.

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