As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information. 

Improving waste management through AI is Great

For most, the stench of waste is just part of daily life. But for Clara, encountering it at her university one day became a turning point. 

Growing up, Clara always wanted to make a difference. Her family gave her educational opportunities they never had, and she felt she should make the most of them.

Indonesia’s waste crisis was already on her mind. When she saw a local competition calling for solutions to pressing issues, she knew she could do more.

With two friends, she developed a blueprint for an AI-powered waste sorting machine with 73% accuracy and the capacity to process 200kg daily. The machine would separate organic waste, plastic, and wood/metal for recycling and reuse.

Securing seed funding from investors marked the beginning of something bigger. At the same time, Clara accepted a scholarship to Italy to refine her AI knowledge and improve the system’s overall effectiveness.

Now, as she works to bring her AI-based machine to life, Clara is proud to represent her country and lead the charge in tackling Indonesia’s waste crisis.

“Growing up, I always knew I wanted to add value to the world."

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