As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information. 

Transforming lives through smart nutrition choices is Great.

A health scare in her 20s led Rachel into the world of nutrition. Realizing the power of food for health, she enrolled in dietetics at Universiti Sains Malaysia (USM).

As a registered dietitian at Pantai Hospital Ipoh (PHI), she helped delay dialysis for Mrs. Tan, a 58-year-old with type 2 diabetes and chronic kidney disease, by eight years through tailored dietary care.

Their first viral post on ‘detox’ diets reached 100,000 readers in its debut week. Now in its fifth year, the platform has grown into a community of 11,000, offering meal plans, virtual classes, and consultations. 

Inspired by such success, Rachel co-founded 食医派 (My Dietitian Next Door) in 2018, creating a digital hub for nutrition education.

Rachel’s journey, from USM to PHI and now across the nation, shows her dedication to making nutrition accessible for all.

“I quickly learned that feeling good starts with what’s on your plate.”

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