1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

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Smart Multi Critical Care Increase of Critical Illness (CI) Coverage

SMART MULTI CRITICAL CARE
SMART MULTI CRITICAL CARE
Increase of Critical Illness (CI) Coverage. Coverage enhancement at no additional cost

We are pleased to announce that effective 25 January 2021, the following 8 new critical illnesses are added under the Covered Events Benefit:

No. Category Description
1 Apallic Syndrome
 Akinetic Mutism (Early Stage)
2 Locked In Syndrome (Intermediate Stage)
3 End-Stage Lung Disease Severe Pulmonary Fibrosis (Advanced Stage)
4 Muscular Dystrophy Moderately Severe Muscular Dystrophy (Intermediate Stage)
5 Osteogenesis Imperfecta Severe Osteoporosis With Fractures (Early Stage)
6 Systemic Lupus Erythematosus (SLE) with Lupus Nephritis   Moderately Severe Systemic Lupus Erythematosus With Kidney Complications (Intermediate Stage)  
7 Ollier’s Disease Ollier’s Disease (Intermediate Stage)
8 Maffucci Syndrome Maffucci Syndrome (Intermediate Stage)

Disclaimer

Note: The 8 new critical illness conditions will be applicable to all existing Smart Multi Critical Care policies retrospectively at no additional cost. Terms and conditions apply. For more information, please contact your Great Eastern Life Planning Advisor.

PROTECTION BY PIDM ON BENEFITS PAYABLE FROM THE UNIT PORTION OF THIS POLICY/PRODUCT IS SUBJECT TO LIMITATIONS. Please refer to PIDM’s TIPS Brochure or contact Great Eastern Life Assurance (Malaysia) Berhad or PIDM (visit www.pidm.gov.my).

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