1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

Introducing the new digital claims service
Introducing the new digital claims service
Discover the GREAT stories from all walks of life
Get 50% off the premium rate until the plan matures

Participating Fund Update

An electronic version of Great Eastern Life Malaysia Participating Fund Update is now available in e-Connect for policyholder’s reference.  

The Participating Fund (“Par Fund”) Update provides an overview of the Par Fund Performance for each financial year (ending on 31 December) and some insights on the future outlook of the Par Fund. This update is meant for policy participating in the profits of the Company usually in the form of reversionary bonuses, cash bonuses or terminal bonuses.

For more details, please login or register to e-Connect at https://econnect-my.greateasternlife.com  > My Portfolio > Reports & Updates > Participating Fund Update to view the latest Great Eastern Life Malaysia Participating Fund Update.