⚠️ NOTICE: Great Eastern offices and branches nationwide will be closed on 16/09/2024 (Monday), Public Holiday and 17/09/2024 (Tuesday), Replacement Holiday. We apologise for any inconvenience caused.  

Third Party Payor

As part of the Bank Negara’s Anti-Money Laundering and Counter Financing of Terrorism guideline, all policy-related payments from third party payor must provide the following requirement effective 1st August 2020:

  • Complete the Customer Details Form for Third Party Payor (available from our payment counter and website)
  • Photocopy of the Third Party Payor’s identity document (e.g. NRIC, passport) – not require if the third party payor is an entity or company.

This is applicable to all types of payment (cash, cheque, credit/debit card) regardless of amount using the following payment channels:

  • Payment counters at Great Eastern office
  • By mail (cheque) to Great Eastern office
  • EasiPay Service form for credit card auto-debit using third party’s credit/debit card

Any person or entity (company, organization etc.) that is NOT registered in the insurance policy record or the parties listed below:

  • Proposer
  • Life Assured
  • Absolute Assignee
  • Intermediaries (agents, brokers and financial advisers)

Please pay at the following payment channels that are EXEMPTED from third party payor requirement:

No. Payment Channel Details
1 Appointed banks’ counter OCBC Bank, Public Bank and Bank Simpanan Nasional (BSN)
2 Internet Banking OCBC Bank, Maybank, Public Bank, CIMB Bank, RHB Bank and Bank Simpanan Nasional (BSN)
3 Online payment via e-Connect (customer’s portal) e-Connect
4 JomPAY JomPAY
5 Bank’s Standing Instruction GIRO, Direct Debit Authorisation or Banker’s Order

Form: