As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information. 

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Update motor / non-motor coverage details

  • Change of Personal details (e.g Name, Correspondence Address, Contact Details)
  • Change of Motor Policy details
    • Change of Vehicle details
    • Withdrawal / Transfer of No Claims Discount (NCD)
    • Changed of Named Driver (Attach along a copy of NRIC for new Named Driver)
    • Inclusion of Additional Benefits (e.g Windscreen, Flood, Passenger Liability, etc)
    • Other changes related to Motor
  • Change of Non-Motor Policy Details (e.g Fire/Property, Personal Accident, Medical, etc)
    • Change of Insured Person
    • Change of Risk Location / Premise Occupancy
    • Other changes related to Non-Motor
  • Cancellation of Policy
  • Change of Marketing Consent

Form:

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