As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information. 

Introducing the new digital claims service
Introducing the new digital claims service
Discover the GREAT stories from all walks of life
Sign up and enjoy guaranteed returns of up to 4.3% p.a.

Withdraw or surrender investment-linked plan

Discharge Voucher For Withdrawal/Surrender For Investment-Linked Plans (PSF33)           

The Policy Owner of the above mentioned Policy had agreed to take the following action with regard to the Investment-linked policy, on the understanding that: - 

  1. the effective price will be as at the date and cut-off time Great Eastern Life Assurance (Malaysia) Berhad receives this fully completed application and requirements.         
  2. the expected outcomes of the sustainability test will be provided within 14 days after the fully completed application is received.                 
  3. the policy's Total Investment Value (“TIV”)'s may not be sufficient to sustain your policy up  to full contractual term/maturity date and may lapse when the TIV is depleted.  

Form: