1. For queries on medical repricing, please contact our Careline team at +603-48133928 from Monday to Friday, 8.30am to 5.15pm (except Public Holiday). For General Insurance medical repricing queries on Easi Health and Easi HealthCare, please contact 1300 1300 88.

 

2. As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information.

 

3. Great Eastern offices and branches nationwide will be closed at 1:00pm on 24/12/2024 (Tuesday) for the Christmas holiday. Sabah branch will be closed from 8:30am to 5:15pm on 24/12/2024 (Tuesday). We will resume business as usual on 26/12/2024 (Thursday). We apologise for any inconvenience caused.

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Health insurance

Health insurance plans (medical cards) & comprehensive critical illness coverage.
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SmartMedic Shield + SmartMedic Shield Plus

  • Comprehensive medical benefits with minimal deductible per disability
  • Post-hospitalisation support for your full recovery
  • High Overall Annual Limit, no Overall Lifetime Limit
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GREAT Critical Care Relief | 5 Prevalent Critical Illness Insurance

Reach for Great protection with the essential critical care plan

Key benefits
  • Coverage for 5 prevalent critical illnesses
  • Coverage for hospital admission event
  • Financial support for your loved ones
  • Return of total premiums paid or more at maturity
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SMART Baby Shield Plus | Pregnancy, Maternity & Prenatal Insurance

Reach for Great protection for your little bundle of joy

Key benefits
  • Three plans to choose from
  • Greater assurance during pregnancy
  • Hospitalisation support to ease recovery
  • Critical care for your newborn
  • Extended protection for congenital conditions
  • Psychological care for you and your baby
  • Fundamental coverage for maternity cancer
  • Easy enrolment for your subsequent pregnancy
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SMART Multi Critical Care | Multipay Critical Illness Benefit Rider with Comprehensive Coverage

The life-protecting critical illness solution against 188 conditions

Key benefits
  • Critical illness coverage up to 800% the rider sum assured
  • Double protection against cancer, heart attack and stroke
  • Additional special benefit of up to 60% the rider sum assured
  • Continuous protection up to age 100 years next birthday
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Health cover when you need it most

When you’re ill, the last thing you want to worry about is paying your medical expenses. Especially if you need long-term care. Good thing is that there are plenty of solutions created to take care of your financial needs so that you can focus on getting better.

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