As part of Bank Negara Malaysia’s (BNM) ongoing efforts to ensure that all Insurance and Takaful industry players uphold their commitments and deliver services as outlined in their Customer Service Charter (CSC), both BNM and the Boards and Management Committees of the Associations (MTA/LIAM/PIAM) have approved the appointment of NielsenIQ Malaysia as the research agency to conduct the Customer Satisfaction Survey (CSS) 2024/25. Please visit our Announcement page for more information. 

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MMIP standard requisition for car insurance

  • Request of No Claim Discount (NCD) withdrawal
  • Request of Overseas No Claim Discount (NCD) entitlement letter
  • Cancellation of policyPolicy period extension          

Note: Applicable to Malaysian Motor Insurance Pool policy only  

Form: